About Travel Counsellors Company:
Travel Counsellors are an award winning, truly dynamic and global travel company with 1,200 Travel Counsellors across seven countries. We have an average 20 years’ experience in travel supported by a 200-strong head office team in Bolton, UK. Our customers benefit from a dedicated personal service, getting to know our clients personally and providing the highest possible levels of personal service.
In the pursuit for excellence, our insistence on high standards and our emotional attachment to our customers, we have developed a loyal public following like no other. Every day we go the extra mile to take care of our customers' leisure and business travel arrangements, down to the very last detail. So much so, we’ve won countless awards for our service and have one of the best service scores in the world, ahead of the likes of Apple, with many agents boasting a repeat business rate of up to 80% as customer loyalty grows and grows. This is reflected in the continued success of the business across the world, with Travel Counsellors being listed in the 2011 Sunday Times International Fast Track for international growth and the Telegraph’s 1000 Britain’s Brightest Businesses.
Essential to this is our standing as travel industry leaders in Customer Financial Protection and we continue to take great care in avoiding the less financially robust companies that operate in the industry. Being the first company to become accredited by the CAA for Flight Plus, we’re proud to say we protect every penny of our customers' money in the form of a Trust, free of charge. As both agents and operators we offer the very best and most comprehensive financial protection in the industry, which means Travel Counsellors' customers, can be safe in the knowledge that their money is completely protected. We believe strongly that this is not a privilege, but a customer's basic right.
I have several years’ experience in the travel industry and a lifetime of love of travel. I am dedicated to providing the best service to my customers and nothing is too much trouble. I don't just want to find the perfect holiday I want to create fabulous memories.
My customers become my friends and their travel arrangements are important to me. My commitment ensures I am available 24 hours to provide support if any unforeseen event was to occur.
I specialise in those precious moment holidays, anniversaries, honeymoons in addition to business and leisure trips.
Personal & BusinessTravel Counsellors/Travel Specialist
Franchise Owner- Current
UCLAN2007 - 2011