Jacqui Stoneman's Testimonial
Dr G. Mark Johnston MA VetMB PhD MRCVS, MD of Vetstream
Two different trusted advisors recommended Fiscale to Vetstream. At the time of the initial contact they were already in the process of making a claim for two years of R&D Tax Credit.
After a few initial fact finding phone calls Technical Director Stephen Bunting and Claims Administrator Madeline O'Mahoney attended a meeting with Dr Mark Johnston at Vetstream's office in Cambridgeshire. The meeting lasted around two hours. The main focus of discussion was the identification of the different elements of software development associated with the presentation, management and publication of information that would be eligible for R&D Tax Credit.
The meeting was followed by several Skype calls with Vetstream's accountant during which the detailed information to support the claim was obtained along with clarification of the structure of the accounts in order to maximise the R & D Tax Credit claim. Even though the claim for the first year had already been submitted after the thorough review by Fiscale this claim was subsequently increased by 10%.
Once all the information had been collated Stephen prepared the report for HM Revenue and Customs (HMRC). The report was reviewed and approved by the Vetstream team and accountant before being submitted to the R & D Tax Credits team in Cambridge.
The results
Vetstream received a cheque from HMRC within 12 weeks of making the first phone call to Fiscale. The team were delighted with the amount of the credit and the fact that Fiscale's expertise had increased the size of the credit by a further 10%.
"Fiscale's expertise and professionalism was impressive. We immediately felt reassured that the team knew what they were doing.
Stephen worked closely with our accountant and the majority of the information gathering didn't involve me at all, which was a relief. Time is our most precious resource and when you are running such a busy and dynamic organisation it really is in short supply. I was very pleased that the demands on our internal resources were kept to an absolute minimum. It probably took less than a day of our accountant's time - the return on investment was well worth it. Now we have robust systems in place to ensure that future R & D claims will be much easier to put together.
The team from Fiscale are excellent. It is an extremely professional company and they have done a great job for Vetstream."
Dr G. Mark Johnston MA VetMB PhD MRCVS, MD of Vetstream
The conclusion
This is very much an ongoing relationship with Fiscale now working on a second claim for Vetstream. Innovation and development lie at the heart of what Vetstream offers its clients in the veterinary sector. The injection of what is effectively "tax-free cash" into the business will enable Vetstream to continue investing in their product and service portfolio; satisfying the information and education demands of their clients and ensuring the company retains its position as the market leader in the sector.