Are you a conflict-positive manager? Here are 5 top tips to improve your approach:
Look at the whole picture
Active listening
Tune into your communication style
Understand your emotional response to conflict
Prepare
Contact Heather Bryan on 01772 479850 to find out more about our Conflict Resolution Training
An accredited and practicing mediator, independent investigator and trainer offering a cost effective and flexible approach to dispute resolution. Providing a highly professional and personal…